Your privacy is important to us, so we present you this document, which explains how your personal data is collected and used on this website and gives you the opportunity to opt out if you are not willing to share it. Please read it carefully.
1. Who is responsible for your data
The controller of the personal data processed through this website is Quinta do Zambujeiro, Produção e Comércio de Vinhos, Unipessoal, Lda (tax number 504 498 827), which operates the hotel Terraz by Zambujeiro. Address: Monte do Zambujeiro, 7150-343 Rio de Moinhos, Borba, Portugal. Email: info@quintadozambujeiro.com.
2. What information we collect
We may ask for personal identification information when you contact us through the form on this website, write to us, or ask about a stay or a wine tasting. Through the contact form we collect your name, email address, telephone number (optional) and the message you write. It is up to you whether to proceed with any activity that requires this information. If you prefer not to provide it, you may not be able to proceed or complete your request.
When you visit our website we also collect technical information such as your IP address and domain name. Together with the data you provide, this helps us improve your visits.
Reservations are not made on this website. The “Book now” buttons take you to the online booking engine (see section 4), where the data you enter for your booking is collected.
3. Why we use your information, and on what basis
The information collected on our website is used as follows:
- To reply to your enquiries and requests, including requests about stays and tastings (steps taken at your request before a contract, and our legitimate interest in answering you);
- To manage the booking and stay of our guests, and to comply with the legal obligations that apply to accommodation, such as guest registration and invoicing (performance of a contract and legal obligation);
- To help us improve our service and our content, and to help you quickly find information on our website for a better user experience (our legitimate interest);
- To keep the website secure (our legitimate interest);
- To place cookies that are not strictly necessary, only if you accept them (your consent). See our Cookie Policy.
4. Who has access to your personal information, and to what extent
To ensure the security of your personal information, it is only stored on a secure network that can be accessed by a limited number of people with special access rights, who respect and maintain the confidential nature of this information.
Even though we take all measures and protections, there will always be a risk that your information might be intercepted and used by third parties outside our control. We will never sell, exchange or transfer your personal information, in any shape or form, to third-party subcontractors, other than when an additional service on your behalf is necessary. In that case, we require that this personal information is used only on behalf of the service requested by Quinta do Zambujeiro. At any time, you may choose not to share your personal information with third parties. Such a request can be made by email or through our website.
The third parties involved in this website are:
- Online booking engine (SiteMinder). When you click “Book now” you leave this website. The booking is made on the booking engine, which processes the data you enter under its own privacy policy.
- Google Maps. The maps on this website are provided by Google, which may receive your IP address and device information when a map is loaded, under Google’s privacy policy.
- Hosting and maintenance of the website. Our hosting and maintenance providers process data on our behalf, only for that purpose.
- Public authorities, when required by law.
Some of these providers may process data outside the European Economic Area. Where this happens, the safeguards provided for in the GDPR apply, as described in each provider’s own privacy policy. We suggest you read the terms and privacy policy of each of these third parties.
5. How long we keep your information
Depending on the type of information, we may store this data from one session to 6 months. Data that we are required by law to keep, for example for guest registration, invoicing and tax purposes, is kept for the period the law requires.
6. Your rights
Under the General Data Protection Regulation (GDPR) you have the right to access your personal data, to have it corrected or erased, to restrict or object to its processing, and to receive it in a structured, commonly used format. Where processing is based on your consent, you can withdraw it at any time, without affecting the processing carried out before.
To review, change or delete your personal information, or to exercise any of these rights, email or contact us at any time (see section 9). After verifying your identity, we will change or delete your personal information as requested. We will reply within one month.
If you believe your data has not been handled correctly, you can also lodge a complaint with the Portuguese data protection authority, the Comissão Nacional de Proteção de Dados (CNPD), at www.cnpd.pt.
7. Cookies
This website uses cookies. You can find out what they are, which ones we use and how to accept or refuse them in our Cookie Policy.
8. Links to third-party websites
In case we have links on our website to third-party websites to provide you with information, such as our social media pages and the website of Quinta do Zambujeiro, we suggest you read their privacy and cookie policies, as Quinta do Zambujeiro, Produção e Comércio de Vinhos, Unipessoal, Lda cannot be held responsible for the content and activities of these companies.
9. Contact us
For any questions regarding this Privacy Policy, or to make a complaint, please contact us through one of the means below:
Quinta do Zambujeiro, Produção e Comércio de Vinhos, Unipessoal, Lda
Monte do Zambujeiro
7150-343 Rio de Moinhos, Borba
Portugal
Email info@quintadozambujeiro.com
10. Changes to this policy
We reserve the right to make any changes or updates to this policy, whether due to changes in the law or to cover new developments. We ask you to visit this policy regularly, as such changes may affect you as a visitor to our website.
This policy was last updated on 5 November 2026.